Shipping policy
SHIPPING & RETURNS INFO
SHIPPING METHODS AND TRANSIT TIMES
- USPS Standard: 7-10 days
- UPS Ground:* 4-7 days
- UPS Second Day Air: 2 days
- UPS Next Day Air: 1 day
- International: Options will vary—find out at checkout
*Please note that this isn’t an expedited shipping method.
RATES
- Join The Friend Zone for free standard shipping in the contiguous USA on orders $50+ or ALL orders.
- Not in The Friend Zone? Then:
- Free standard shipping in the contiguous USA on orders $75+
- $6.95 standard shipping in the contiguous USA on orders under $75
- International rates vary—find out at checkout
SOME NOTES!
- We’re unable to change or cancel an order once it’s placed. We are not responsible for incorrect addresses entered at checkout. Please contact us at [your contact email] for any additional information.
- Orders placed after 7 am CST on Friday will process the following Monday.
- The pickup day does not count as a day in transit—expedited shipments may take one additional business day.
- We're not responsible for UPS or USPS shipping delays.
- Customs fees and duties are the customer's responsibility.
- UPS does not ship on weekends.
- UPS cannot deliver to PO boxes—a valid street address is required!
RETURNS To start a return, visit our Returns Center.
SOME NOTES!
- You cannot return items that were free gifts, promotional items with retail value, purchased longer than 30 days ago, or marked as final sale.
- A $5.95 fee will be deducted from your refund.
- Please note: Lush Style is not responsible for any items not purchased from Lush Style returned to us by mistake.
- Customers are responsible for returns delivered outside of the US—please contact [your contact email] for more information.
- Received a damaged item? Send us an email at
raymond.brooks@dsignenterprise.com.