Refund policy

Return and Refund Policy for Lush Style

Returns At Lush Style, your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange, subject to the following conditions:

  1. Eligibility:

    • Items must be returned in their original condition, unused, unwashed, and with all original tags and packaging intact.
    • Sale items or items marked as final sale cannot be returned or exchanged.
    • Gift cards are non-returnable and non-refundable.

  2. Return Process:

    • To initiate a return, please contact our Customer Service team at [your contact email] with your order number and the reason for the return.
    • Once your return is approved, you will receive a Return Authorization Number (RAN) and instructions on how to send your item(s) back to us.

  3. Shipping:

    • Customers are responsible for the return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
    • Original shipping costs are non-refundable.

Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  1. Approval:

    • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

  2. Partial Refunds:

    • In some cases, only partial refunds are granted (if applicable), such as items with obvious signs of use, missing parts, or not in their original condition.

  3. Late or Missing Refunds:

    • If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
    • If you’ve done all of this and still have not received your refund, please contact us at [your contact email].

Exchanges We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [your contact email] for further instructions.

Non-Returnable Items Certain items are exempt from being returned:

  • Perishable goods such as food, flowers, newspapers, or magazines
  • Intimate or sanitary goods
  • Hazardous materials, flammable liquids, or gases

Contact Information If you have any questions about our Return and Refund Policy, please contact us at:

Lush Style 207 Meadow Creek Way Woodstock, Georgia 30188 USA

Email:  raymond.brooks@dsignenterprise.com

Phone: 678-894-6670

By making a purchase on our website, you agree to this return and refund policy.

Thank you for shopping with us!